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Ecosa AU Reviews

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Overall Rating

4.0

2 Reviews

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About Ecosa AU

Ecosa is a company that focuses on creating products for better sleep. Their offerings include bedding and furniture. They offer a 100-night trial for their mattresses, promising a full refund if customers are not satisfied. Their products are of premium quality, with materials ranging from foam to fabrics, latex to timber. Some of their customer favourites include the Sydney Sofa Bed, Ecosa Pillow, Rise Bed Frame, Luxe Silk Quilt, Sierra Bed Frame, Pure Mattress, and the Ecosa Mattress. They also offer a range of bedroom essentials including mattresses, pillows, beds, and sofa beds.

Ecosa is committed to eco-friendly practices. If a customer decides to return their Ecosa Mattress or Pillow after 100 nights, the returned product is donated to someone in need with the help of the Salvation Army and smaller local charities. This initiative is part of their effort to repurpose items and prevent them from going to landfill.

The company was founded in 2015 with the aim of making better sleep accessible to all. Since then, it has evolved into a holistic sleep solutions brand, serving customers in six countries. They use natural and recycled materials wherever possible in their products. Each Ecosa product contains between 200-400 plastic bottles, amounting to millions of plastic bottles recycled each year. They are also B Corp certified, indicating their commitment to social and environmental performance, transparency, and accountability.

Ecosa's products are designed to be stylish, versatile, easy to assemble, and affordable. They offer a 15-year warranty on their mattresses, reflecting their confidence in the durability of their products. When an Ecosa mattress isn't quite right, it doesn't go to waste. They donate any mattresses returned during the 100-night trial and help customers dispose of old mattresses and bedding through their recycling program. They have partnered with the Salvation Army and local charities, donating over 5,000 mattresses and pillows to those in need. They also recycle unwanted mattresses and bedsheets, saving them from landfill.

In summary, Ecosa is a company that offers a range of high-quality sleep products, backed by a 100-night trial and a 15-year warranty. They are committed to sustainability and social responsibility, recycling materials and donating returned products to those in need.

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Ecosa AU Customer Reviews (2)

0/5

Ricardo Runnels

Verified Buyer

Feb 12, 2023

Philipp Sankt

Verified Buyer

Feb 11, 2023

Ecosa AU Customer’s Q&A

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Ecosa AU FAQs

About ecosa.com.au Prices and Cost?

Here are some prices found for products on ecosa.com.au: - Sydney Sofa Bed: from $1,660 to $1,328 - Ecosa Pillow: from $150 to $120 - Rise Bed Frame: from $1,700 to $1,360 - Luxe Silk Quilt: from $310 to $248 - Sierra Bed Frame: from $1,175 to $940 - Pure Mattress: from $1,550 to $1,240 - Ecosa Mattress: from $800 to $640

Please note that these prices are subject to change and it's always best to check the website for the most current prices.

About ecosa.com.au Popular Products and Services?

Ecosa.com.au is a holistic sleep solutions brand that offers a variety of products. The customer favourites include the Sydney Sofa Bed, Ecosa Pillow, Rise Bed Frame, Luxe Silk Quilt, Sierra Bed Frame, Pure Mattress, and the Ecosa Mattress. These products are designed with premium quality materials to deliver a comfortable sleep. The company also offers a 100-night trial for their mattresses and pillows. If customers are not satisfied, they can return the items and the company will arrange for the items to be donated. Ecosa is also committed to sustainability, with initiatives such as donating returned products to those in need and avoiding landfill waste. The Pure Mattress is their most sustainable product, made with natural latex, micro coils, pocket springs, and an OceanCycle cover. The company has served customers in six countries since its inception as a small Australian start-up.

About ecosa.com.au Payment Method?

The website ecosa.com.au accepts various payment methods. These include Visa, MasterCard, American Express, and PayPal. There are no surcharges for any transactions. In addition to these, the website also offers a buy now, pay later service called Afterpay. This service allows customers to make purchases and pay for them in instalments. The total cost of the purchase is broken up into four equal instalments. The first instalment is paid at the time of purchase, and the remaining three instalments are automatically deducted from the chosen payment method every two weeks. Afterpay does not charge any interest or fees for using their service as long as payments are made on time. To use Afterpay at Ecosa, customers need to select Afterpay as the payment method at the checkout page. They will then be redirected to the Afterpay website to create an account or log in to their existing account. After entering the payment details and completing the payment process, customers will be redirected back to the Ecosa website to complete their purchase. Afterpay is a popular payment option for those who want to spread out the cost of their purchases over time.

ecosa.com.au Return Policy?

Ecosa has a 100-night trial for their products. If a customer is unhappy with their product for any reason, they can contact Ecosa's customer service within this period. For mattress returns, Ecosa arranges collection by their courier. Once the mattress is collected, the customer is refunded in full, including the delivery fee. For pillow returns, Ecosa provides the customer with a prepaid mailing satchel. Once the return has been received, the customer is issued with a full refund, including the delivery fee. All mattress and pillow returns are donated to families in need through Ecosa's partnership with The Salvation Army.

Regarding the shipping policy, Ecosa offers free shipping to anywhere in Australia and same-day delivery for all Ecosa mattresses to Melbourne, Sydney, Brisbane, and Perth. The products are shipped with a number of delivery partners. The delivery times for each specific product can be found on Ecosa's shipping page.

Does Ecosa AU offer financing options?

Yes, Ecosa AU offers financing options through Afterpay, allowing you to split your purchase into four interest-free payments.

Is there a warranty for Ecosa AU products?

Yes, all Ecosa AU products come with a 15-year warranty. If you notice any defects or issues with your product during this period, Ecosa AU will replace or repair it free of charge.

What is the delivery time for Ecosa AU products?

Ecosa AU offers free and fast shipping Australia-wide. Delivery times vary depending on your location, but most customers receive their orders within 1-7 business days.

Can I return my Ecosa AU products?

Ecosa AU offers a 100-night risk-free trial on their mattresses, so you can test it out in the comfort of your own home. If you're not completely satisfied with your purchase, you can return it within the 100-night trial period for a full refund.